Birmingham NLP Training with Kochin

Birmingham NLP Training / Kochin
Terms and Conditions

NLP Practitioner Training

Birmingham NLP Training / Kochin is committed to delivering a high quality learning experience to all its customers. Kochin is a trainer member of the ANLP and subscribes to their code of ethics. This document collates and details a wide range of relevant information appertaining to participation in training delivered by Kochin. It forms part of the terms and conditions for joining training, with commencement of training being taken as acceptance of these terms and conditions. These terms and conditions are subject to period change without notice. Below is a summary. The full and up to date document can be viewed at www.kochin.co.uk

Contents:
1. Course Admission Criteria
2. Personal Development Information
3. Code of ethics
4. What is, is not included in the course fee.
5. Terms of Business and Cancellation Policy
6. Outline syllabus
7. Trainer Information
8. Training / Learner Styles
9. Assessment Methods
10. Success Criteria
11. Post Training Development / Re-assessment
12. Dates / Hours / Venue
13. Equal Opportunities
14. Data Protection

Course Admission Criteria. (May include an informal telephone conversation)
Completion of a pre-course document to determine your aims and objectives. Please feel free to call and discuss these. They will almost certainly evolve over the programme.

NLP Practitioner training is frequently referred to as being “transformative”, and for good reason. It is, and produces enhanced understanding and amazing insights into how we do what we do, how and why we have done what we have done, and most importantly, how we can go about achieving that which we seek to achieve in the future. Participation in such training requires all parties to be assured that they are up to the rigour, and challenge, that such a potentially transformative experience can bring. Participants are therefore advised to consider and declare any medical condition, thoughts, or state of mind that may be of relevance. Examples of such conditions might include:
a) Depression; b) Mental Illness; c) Heart Conditions; d) Epilepsy; e) Personality disorder; f) Or any other condition you might consider appropriate to disclose.

Personal development information including recommended reading material.
Whilst it’s not a requirement, Kochin recommends that participants prepare to optimise their training experience through some pre-course reading, and or participation in an Introduction to NLP event such as those delivered by Kochin.
Like most things in life we generally have varied reading styles and preferences, so I have recommended a range of practitioner books that will appeal to different people. I have also reviewed a series of books and the ones I particularly recommend feature on the Amazon widget located on this Kochin web page. Click here
1) NLP Workbook. Joseph O’Connor
2) NLP for Dummies
3) NLP The new Technology for Achievement. Steve Andreas
At an appropriate point in the training I may take the opportunity to offer guidance on further learning and reading material.


Code of ethics and practice for NLP Practitioners
NLP is a powerful methodology and as such we require all participants to agree to be bound by the following professional code of ethics as promoted by the Association of Neuro-Linguistic Programming (ANLP).

• Respect the dignity and worth of every human being, and their right to self-determination.
• Strive to act with integrity, independence and impartiality, avoiding conflicts of interests and acting in accordance with the presuppositions of NLP.
• Represent themselves, their qualifications, experience and membership of professional bodies honestly, and also (to the best of their knowledge) the skills, qualifications and experience of any third party to whom they refer any of their clients.
• Only practise NLP within the limits of your competency and to your highest possible standards; updating their skills and knowledge on a continuous basis.
• Represent NLP interventions as an option and at no time as a certain solution for any given problem.
• Act as ambassadors for NLP, so that it is presented as a professional and effective approach which can help people and organisations; avoiding bringing NLP into disrepute.
• Act as ambassadors for the industry, to promote its purposes and activities to a wider audience; avoiding bringing the industry into disrepute.
• Respect legitimate needs and requirements for confidentiality.
• Respect the variety of different styles of NLP and complementary professions.
• Promote fellow practitioners interests, and avoid soliciting other practitioner’s clients away from them.
• Ensure that clients` expectations, and the basis on which they will be met, are understood by both parties and that contractual arrangements are not changed without appropriate discussion.
• Act within the law and not encourage, assist, or collude with others engaged in unlawful conduct.
• Accept and commit to the benefits afforded through updating your skills and knowledge, through Mentorship and/or pursuing recognised Continuous Professional Development (CPD) requirements.

Details regarding what is, and is not included in the course fee
Kochin training includes:

• Quality NLP training.
• Modelling Project
• Practitioner assessment
• The opportunity to retake where / if necessary.
• Course manual. This is a genuine high quality manual and not a rip off.
• Regular feedback on both reflective learning journals and your ongoing development.
• Kochin NLP Practitioner Certification
• Tea, coffee, water, biscuits
• High Impact; High Value; High Quality NLP training

What’s not included in the course fee:

• Lunch
• Fancy high cost training / hotel venue
• Overnight accommodation
• Anything else unless specifcially stated

Terms of business and cancellation policy.

• The total sum payable is that which was advertised and confirmed at the point of booking.
• Full and final payment is due four weeks before commencement of training.
• Customers may cancel any booking / reservation up to four weeks prior to the first day of training or commencement of consultancy. In this instance customers will receive 100% reimbursement of funds that have been paid. The only exception being when a separate contract has been entered into.
• Customers that cancel bookings less than four weeks before the commencement of training or consultancy can opt for either:

a) 100% credit (of paid funds) towards further Kochin training to be taken within one calendar year.
b) 80% reimbursement of funds paid to date

• It is the customers responsibility to ensure Kochin is notified and that you retain evidence. We recommend a courtesy call plus an email. If you have not received an email acknowledgement within 48 hours, please call back.
• Kochin apologies yet accepts no financial liability for costs incurred should training require rescheduling.
• Kochin Money back guarantee: In the unlikely event of this training not meeting your perceived needs we will reimburse you for any outstanding training days (pro-rata basis) in exchange for the return of all training related materials.
• All prices advertised are done so in good faith whilst accepting errors can be made. Whilst we will endeavour to reach an amicable settlement we reserve the right not to enter into an agreement, and withdraw from that agreement in certain circumstances.
• We cannot accept liability for any consequential loss or profit or indirect loss as a result of any relationship between Kochin and our customers.

Outline syllabus
· What is NLP
· Operating Beliefs (Pre-suppositions)
· Pillars of NLP
· Rapport
· Well Formed Outcome
· Representational Systems (VAKOG)
· Sensory based words and phrases (Predicates)
· Eye accessing Cues
· Sub-modalities
· How to elicit sub-modalities
· Neurological Levels
· Meta programmes
· Perceptual Positions
· Milton Model
· The Meta Model
· Chunking
· NLP Patterns such as Swish and Fast Phobia Cure
· Herzberg’s Levels of Competence
· Introduction to modelling & modelling assignment + Much, much more ++++++++

Information on your trainer
Kochin is owned and managed by Richard Pearce. His involvement in NLP, coaching and people development started in 1994, after being introduced to NLP by staff working within Sandwell Council department for Human Resources. Employed by Sandwell Council as a development manager and attached to one of the Country’s most successful Urban Regeneration Partnerships, his task was to establish the Councils original and largest Joblink unit, a community based organisation that supports disadvantaged people to access the labour market.
It was at Joblink that Richard developed a greater understanding and realisation that human effectiveness had more to do with beliefs, values, behaviours, identity and purpose, than academic qualifications and the ability to prepare a flash CV.
15 years on, and Richard heads Kochin NLP Training and Consultancy Services, in addition to remaining heavily involved in policy design, innovation and the worklessness strategy for Birmingham City Council.
Richards ongoing career and personal development to date includes:

• Strategy and policy development regarding the worklessness agenda.
• Design and development of innovative solutions to address worklessness.
• Developing and managing a successful community based Joblink model.
• Coaching professional, disabled and disadvantaged people.
• NLP training consultancy.
• Running an NLP Practice Group.
• Steven Covey Residential Development Programme
• CIPD Accredited Trainer Training 2003
• NLP Trainer Training (John Seymour Associates Ltd - Longest established NLP Training organisation in the UK - Author of numerous highly regarded NLP books)
• Association on NLP (ANLP) NLP Trainer registration
• NLP Practitioner and Master Practitioner Training (SNLP)
• Coach Training (SNLP)
• Brief Solution Focused Therapy
• Clean Language
• Hypnotherapy

Note: There are occasions where partner trainers are introduced to provide variety, add value to the learning experience, and enhance various elements of the training, including accreditation.

Training / Learning styles
Kochin recognises and responds to the diversity of preferred learning styles through the delivery of a multi-sensory learning experience with plenty of hands on (experiential) learning opportunities. Expect pace to vary, lots of visuals, plenty of stories and metaphor, movement, confusion, bewilderment, awareness, surprises, witnessing of relief and emotions as people experience amazing insights, plus bucket loads of fun and laughter. And that’s before lunch.
Yes, learning NLP is a bit of a sensory roller coaster, hang on and enjoy the ride.
In some ways learning NLP is not dissimilar to any other learning experience in life where you get out, what you put in. The trainers role is one of facilitator, I can’t learn for you, and it’s here that your adoption of the values and behaviours of curiosity, fun, anticipation and accepting responsibility for your own learning, will accelerate even further, that which you are going to get from the training.

Assessment methods used during training.
Assessment is integrated into and conducted throughout the programme. It’s conducted in a structured low key professional manner and provides the basis for good healthy participant feedback. Key assessment components are based upon:

1) Observation throughout programme, ongoing assistant peer & self assessment.
2) Completion of regular reflective learning journal (written) for which you can expect constructive feedback.
3) Completion of practical exercises.
4) Completion of a multiple choice questionnaire.
5) Written assignment
6) Incremental demonstration and integration of competencies throughout the programme.
7) An excellent opportunity to complete a short modelling exercise and secure feedback on both its design and execution.

Criteria for Kochin Certification.
Kochin Certification is based upon Industry best practice and guidelines. We are committed to ensuring that your training is enjoyable, of a high standard, and that you successfully complete your training journey, knowing your final competency levels are at least equal to, or higher that of other comparable training programmes. Kochin is registered as an NLP trainer with the ANLP.

It is worth noting that Kochin utilises a process of continual "sensory specific" constructive feedback for students. This method ensures all students receive "rich" feedback on their developing competencies, and where appropriate, areas for continued development. We will where / if required, provide additional guidance to ensure students address any "transitional" weakness's and in so doing can feel confident about securing certification on completion of training.

NLP Training
It should be pointed out that there is no “one”, universally, or even nationally recognised NLP accreditation procedure, qualification or standard within what is a self governing and unregulated industry. My personal journey to become an NLP Trainer has taken many years culminating in NLP Trainer Training and certification with the renowned John Seymour associates. I am also registered an an NLP trainer with the Association of NLP, in adition to being a qualified / registered trainer with the Chartered Institute and Personel and Development (CIPD)

Practitioner training varies from five through to 20 days, with many parties convinced they have it right. Kochin has decided to go with 10 days, and is neither wrong, nor right to have done so. Note: Kochin reserves the right to add additional days onto the programme (at no extra cost other than your time / travel etc).
Our choice of ten days is partly based upon a desire to increase access to "quality" NLP to a wider audience than has happened to date, particularly those who might otherwise have found costs to be on the high side, yet rightly, still demand sufficient time to explore, question and understand, rather than rush through from one technique, to the next technique.

Birmingham NLP Training / Kochin accreditation requires you to:

• Attend and actively participate for the full duration of the training.
• Should you not be able to participate for one or more days, you will be provided with the opportunity to attend the relevant module on a subsequent training event.
• Should something happen that inhibited your availability for three or more days, we would normally offer you the option to attend the next available full training. (We will not however accept a financial liability to do so)
• Attend the final weekend is mandatory, as this will include final assessment and "may" be attended by an external verifier.
• Demonstrate acquisition of knowledge through completion of a multiple choice questionnaire
• Ongoing demonstration of your gradual integration of competencies throughout the programme.
• Completion of reflective learning journals for each weekend (excluding final) and a small "modelling" project between weekends three and five.
• Ongoing tutor observation of your incremental application and integration of NLP competencies, including the presuppositions of NLP introduced in weekend one.
• The standards of these will be detailed in the performance criteria which accompanies the relevant Course Manual.
• Your active programme participation and supporting of fellow learners.

Kochin training certification is recognised by the Association of NLP (ANLP). The Kochin certification criterion is based upon industry best practice, and we believe equivalent to, and surpasses most of the shorter courses, including many longer 20 day programmes. Participants should note that certification is based upon your ability to demonstrate the acquisition and integration of competencies. It is not an attendance certificate.

Birmingham NLP Training / Kochin offers two levels of certification on completion of NLP Practitioner Training.

• Kochin NLP Practitioner (or Master) Certificate. Succesful participants will have the option of applying for registration with the ANLP. Please check the ANLP website for details of their various membership packages.
• Kochin Provisional NLP Practitioner Certificate: Supported by detailed feedback on actions required for conversion.

Post training development and re-assessment (if required)

• In the same manner in which Kochin commits itself to facilitating the success of its students, it remains the learner’s responsibility to prepare for effective participation in the accreditation process. Our process of ongoing evaluation and support means that all participants will be fully aware of any areas requiring development well in advance of final assessment. In the unlikely event that a participant has not "yet" reached the required standard by the end of the programme, they will be given 1:1 feedback regarding areas for continued development, and be invited back to participate in selected sessions on the following training. Reassessment will be informal. There would be no additional cost.
• Participation and reaching the standard required to be certified is just the beginning of your NLP journey. Embedding and developing NLP competencies is enhanced as you consciously commit to apply it to all areas of life. The multi-faceted nature means that each and every component, tool, skills, attitude, belief, technique etc. interacts with every other one. Converting theory into practice, requires practice, and the application of “there is no such thing as failure, only feedback”, which as NLP practitioners will know, is one of the NLP presuppositions.
• Kochin recommends that you take advantage and participate in one of the NLP practice groups that run throughout the country. You will meet other like-minded people committed to furthering their competencies. Kochin provides one such group in Walsall for NLP Practitioners. This is usually run on a monthly basis.

Dates, delivery hours, Birmingham venue
Specific to each programme.

Equal Opportunities
We are Committed to Equality and Celebrating Diversity
Kochin will endeavour not to discriminate, directly or indirectly, against learners or potential students on the grounds of gender, race, colour, nationality, ethnic or national origin, religious or political beliefs, disability, marital status or family circumstances, sexual orientation, age, ex-offender status, social class, HIV status or any other irrelevant criteria. Staff and learners at all levels are required to treat one another with respect and courtesy.

Culture and Values
Kochin’s Culture is one that promotes respect for a global community of individuals.
Our values include:

• Enabling students, whatever their background, to develop as critical, reflective learners who will make a difference in the global community
• Valuing and respecting the diversity of peoples individuality
• Promoting justice, integrity and sustainable personal and collective growth
• Providing a safe and healthy learning and growing environment

Policies and Practice

• Our Equality and Diversity Policies aim to ensure:
• Fair and consistent training practise's
• Fair admissions, teaching, learning and assessment for all learners
• A positive working environment that promotes dignity and respect for all learners and staff
• A commitment to our legal responsibilities not to discriminate and to positively promote equality in all aspects of our work

Note: Kochin’s Equal Opportunities Action Plans are monitored and reviewed regularly.

14. Data Protection
The Data Protection Act states that those who record and process personal information must be open about how the information is used and must follow the eight principles of ‘good information handling’.
These principles state that data must be:

1. Fairly and lawfully processed
2. Processed for limited purposes
3. Adequate, relevant and not excessive
4. Accurate
5. Not kept for longer than is necessary
6. Processed in line with your rights
7. Secure, and
8. Not transferred to countries without adequate protection.

By law, data controllers, have to keep to these principles.
If you believe in any way that Birmingham NLP Training or / Kochin is not processing your personal data in accordance with these principles, please contact Kochin’s Data Protection Officer, Judith Pearce, at the address listed on the Kochin contacts page.

How does Kochin collect data?

• There are several means by which Kochin collects personally identifiable data, for example:
• Through a course application form
• Through a course material
• Through course evaluation
• Through 1:1 coaching
• Through consultancy
• Acceptance for inclusion on a mailing list or database
• As a result of you interacting with Kochin (e.g. by undertaking research for Kochin, or by entering into email or telephone correspondence with an employee of Kochin)

All personally identifiable information provided to Kochin is processed in accordance with the principles of the Data Protection Act 1998.

Is information passed to third parties?
It is Kochin’s policy to only disclose information to third parties if explicitly required to do so by United Kingdom Law.
Kochin will obtain your consent before passing on any information to any third parties.
Kochin does not collect or compile personally identifying information for dissemination or sale to external parties for marketing purposes or host mailings on behalf of third parties unless it is directly related to the training purchased by the customer.
Kochin may anomalously use quotations etc from learners for promotional purposes. However, reference would only be made to attribute any individual to a quotation, when that person’s written consent has been secured.
Kochin videos most training in addition to taking photos. Whilst the videos are primarily for the purpose of ongoing professional development, the latter may be used for promotional purposes. Kochin will endeavour to respect the wish’s of any individual who requests that they are not featured on any photo.

Note: these terms and conditions are subject to ongoing review.

If you have any questions please call 01922 722367, or email richard@kochin.co.uk